Payments Policy

Payment information

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
  
• Shop Pay
• Apple Pay
• Google Pay

Other payment methods may be available as displayed at checkout. Please review the options available for your order and your order total before completing your purchase.

Prices and shipping

Review the currency, product prices, any applicable taxes and final total shown at checkout before paying. Kistelle offers free standard shipping within the United States.

Payment questions

If you have trouble completing a payment, contact support@kistelle.shop with a description of the issue. Do not send your full card number, card security code, account password or one-time verification code by email.

Cancellations and refunds

You can request cancellation before your order is dispatched by contacting support@kistelle.shop. For returns, we will notify you after receiving and inspecting your item. Approved refunds are issued to the original payment method within 10 business days after we receive your return. Your bank or payment provider may need additional time to post the refund. Please refer to our return and refund policy for full details.

Contact

Email: support@kistelle.shop
Phone: +1 (323) 435-2556

Business contact address: 15338 Gundry Ave, Paramount, CA 90723, United States.