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Frequently Asked Questions

Where does Kistelle ship, and is standard shipping free?

We ship within USA. Standard shipping is free.

When are orders processed and delivered?

Orders are processed within 1–2 business days. Delivery typically takes 7–13 business days.

What is your return policy?

You can request a return within 7 days of receiving your order. Please contact support@kistelle.shop to arrange your return. Size exchanges are accepted; customers pay exchange shipping. Refunds are processed within 10 business days after the return.

How can I contact support?

Email support@kistelle.shop or call +1 (541) 555-0123

What payment methods do you accept?

The payment methods available for your order are shown at checkout.